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Outage in Rafiki Payout API

Incident affecting AIRTEL & HALOTEL in TANZANIA :flag-tz:

Resolved Major
May 04, 2026 - Started 5 days ago - Lasted 1 day

Incident Report

:warning: Affected components: Halotel & Airtel

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Latest Updates ( sorted recent to last )
INVESTIGATING 4 days ago - at 05/05/2026 10:41AM

We are still experiencing a downtime processing transactions to Airtel and Halotel in Tanzania. We advise that you hold traffic until this is resolved.

MONITORING 4 days ago - at 05/05/2026 06:07AM

We are glad to inform you that we are now observing normal flows to AIRTEL in Tanzania.

We are however still working on HALOTEL.

INVESTIGATING 5 days ago - at 05/04/2026 03:23PM

:warning: Affected components: Halotel & Airtel

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