Outage in Railway

Railway-hosted applications may be inaccessible for users connecting from Europe

Resolved Minor
January 31, 2024 - Started almost 2 years ago - Lasted about 5 hours

Incident Report

Our EU edge proxy is partially down. Railway-hosted applications may be inaccessible for users connecting from EU during this time.
Components affected
Railway Routing Layer

Need to monitor Railway outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
INVESTIGATING almost 2 years ago - at 01/31/2024 06:13PM

Our EU edge proxy is partially down. Railway-hosted applications may be inaccessible for users connecting from EU during this time.

MONITORING almost 2 years ago - at 01/31/2024 06:45PM

NOTE: This only applies to a subset of requests originating from the EU. Applicaions are still serving fine globally. We've also rolled out a fix and requests are going through again

INVESTIGATING almost 2 years ago - at 01/31/2024 06:59PM

We rolled out a temporary fix that did not work. We are in the process of bringing our EU edge proxy hosts back online for further investigations. This incident only applies to a subset of requests originating from or routed through the EU. Applications are still serving fine globally.

IDENTIFIED almost 2 years ago - at 01/31/2024 07:23PM

We've identified a DDoS attack on our EU edge proxy hosts. We are working on mitigating and restoring service for all impacted users.

IDENTIFIED almost 2 years ago - at 01/31/2024 08:21PM

We're continuing to work on mitigating the DDoS attack. We have identified a potential mitigation strategy and will attempt rolling it out shortly.

IDENTIFIED almost 2 years ago - at 01/31/2024 09:32PM

We apologize for the downtime and inconvenience this has caused. We are currently tweaking our mitigation strategies and will continue rolling out gradual service restoration to all impacted users.

IDENTIFIED almost 2 years ago - at 01/31/2024 09:58PM

We are continuing to work on mitigating this attack.

IDENTIFIED almost 2 years ago - at 01/31/2024 10:30PM

We are continuing to work on mitigating this attack.

MONITORING almost 2 years ago - at 01/31/2024 11:16PM

We have successfully rolled out a mitigation and are seeing service recovery for most users. We're continuing to monitor the situation and are working towards restoring services for all users.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook