Outage in Railway

Elevated error rates on EU West Edge V2 Proxy

Resolved Minor
July 17, 2024 - Started 10 months ago - Lasted 16 minutes

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Outage Details

We are experiencing elevated error rates on our EU West Edge V2 Proxy for traffic originating from Europe. Users in Europe may have difficulties connecting to Railway-hosted workloads during this period.
Latest Updates ( sorted recent to last )
INVESTIGATING 10 months ago - at 07/17/2024 03:01PM

We are experiencing elevated error rates on our EU West Edge V2 Proxy for traffic originating from Europe. Users in Europe may have difficulties connecting to Railway-hosted workloads during this period.

IDENTIFIED 10 months ago - at 07/17/2024 03:11PM

We have identified the root cause and are working on a fix. Our DDoS protection was triggered on a edge proxy host in EU West resulting in a partial blockage of internal traffic.

MONITORING 10 months ago - at 07/17/2024 03:13PM

We have rolled out a fix.

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