Outage in Railway
Suspected hardware failure affecting a subset of deployments in EU West
Resolved Minor
March 17, 2026 - Started about 8 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
A hardware failure on a single host in Railway's EU West region caused service unavailability and deployment failures for a subset of users over 1.7 hours. The incident affected compute infrastructure, with services using attached storage and databases experiencing longer recovery times. Railway restored the affected infrastructure and services gradually recovered, with users advised to redeploy if their services didn't automatically recover.
We are aware of an issue affecting a subset of services hosted in EU West. Some users may experience their services being unavailable or deployments failing to start. This is caused by a suspected hardware failure impacting a portion of our compute infrastructure in this region. We are actively working on recovery and services are beginning to come back online. Services with attached storage may take longer to fully recover.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 8 hours ago - at 03/17/2026 10:57AM
We are aware of an issue affecting a subset of services hosted in EU West. Some users may experience their services being unavailable or deployments failing to start. This is caused by a suspected hardware failure impacting a portion of our compute infrastructure in this region. We are actively working on recovery and services are beginning to come back online. Services with attached storage may take longer to fully recover.
INVESTIGATING
about 7 hours ago - at 03/17/2026 11:26AM
We are currently investigating this incident. If your service does not have a volume attached, please try re-deploying it
IDENTIFIED
about 6 hours ago - at 03/17/2026 12:20PM
We have identified the issue as a hardware failure on a single host in EU West. The affected infrastructure is being brought back online and workloads are recovering, some services have already been restored. Services with databases and attached storage may take a bit longer to fully come back.We will continue to provide updates as recovery progresses.
MONITORING
about 6 hours ago - at 03/17/2026 12:34PM
All affected infrastructure is progressively recovering. If your service has not automatically recovered, please try redeploying. We are continuing to monitor.
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