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Outage in Railway

Elevated latency in US East edge network

Resolved Minor
May 04, 2026 - Started about 8 hours ago - Lasted 31 minutes
Official incident page

Incident Report

Summary AI Generated

The Railway service experienced elevated latency in the US East edge network for 31 minutes, causing requests to take longer than normal to complete. The issue was traced to a problem with an upstream CDN provider, which was resolved by removing the affected provider from the edge network. Performance returned to normal after implementing this mitigation.

We suspect the elevated latency is related to an issue with our upstream CDN layer. As a mitigation, we have removed the affected provider from our edge network and are now seeing performance return to normal. We will continue to monitor before resolving.

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Latest Updates ( sorted recent to last )
MONITORING about 7 hours ago - at 05/04/2026 05:39PM

We suspect the elevated latency is related to an issue with our upstream CDN layer. As a mitigation, we have removed the affected provider from our edge network and are now seeing performance return to normal.

We will continue to monitor before resolving.

IDENTIFIED about 7 hours ago - at 05/04/2026 05:34PM

We have identified the issue affecting US East edge latency and are rolling out a fix. Some users may already see improvement, though latency remains elevated for others. We will continue to provide updates as the fix takes effect.

INVESTIGATING about 8 hours ago - at 05/04/2026 05:21PM

We are aware of elevated latency affecting our edge network in US East. Requests to services running in this region may take longer than normal to complete. We are actively investigating and we will provide updates as we learn more.

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