A degraded transit path between Railway's Southeast Asia (Singapore) region and US East infrastructure caused intermittent request timeouts for workloads requiring cross-region connectivity. The issue affected private networking services in the Singapore region for 1.7 hours. Railway resolved the problem by removing the affected transit provider, which resulted in significant recovery of network metrics.
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We have identified a degraded transit path between our Southeast Asia (Singapore) region and our US East infrastructure as the root cause of the connectivity issues. We removed the affected transit provider and observed significant recovery in our network metrics.
We are continuing to monitor the situation and investigating any remaining connectivity issues. We will provide a further update shortly.
We have identified that the issue involves degraded transit connectivity between our Southeast Asia (Singapore) region and our US East infrastructure. Some workloads experiencing cross-region connectivity may see intermittent request timeouts as a result.
We are actively investigating the affected transit paths and working to restore normal connectivity. We will provide further updates as we make progress.
We are investigating an issue with private networking in our Southeast Asia (Singapore) region. Some workloads in this region may experience intermittent request timeouts when reaching their services.
We are actively investigating the root cause and will provide updates as we learn more.
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