Outage in Railway
Storage and networking issues affecting some services in US West
Resolved MinorIncident Report
Summary AI Generated
A hardware fault in Railway's physical infrastructure caused degraded connectivity to the storage cluster in the US West region, lasting approximately 43 minutes. Affected services experienced startup failures, slow or unavailable storage, and degraded private network connectivity. Railway isolated and removed the faulty hardware from rotation, restoring services and continuing to monitor for full stabilization.
We have identified the root cause of the storage and networking issues affecting some services in US West. A hardware fault in our physical infrastructure caused degraded connectivity to our storage cluster.
We have isolated the affected hardware, taken it out of rotation, and are seeing recovery. We will continue to monitor and provide updates as services stabilize.
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 08/29/2026 02:08AM
We have identified the root cause of the storage and networking issues affecting some services in US West. A hardware fault in our physical infrastructure caused degraded connectivity to our storage cluster.
We have isolated the affected hardware, taken it out of rotation, and are seeing recovery. We will continue to monitor and provide updates as services stabilize.
INVESTIGATING
1 day ago - at 08/29/2026 01:45AM
We have isolated the issue to our storage infrastructure in US West. Affected services may experience problems starting up, slow or unavailable storage, and degraded private network connectivity.
We are actively working to resolve the storage issue. We will provide updates as we learn more.
INVESTIGATING
1 day ago - at 08/29/2026 01:38AM
We are aware of an issue affecting some services hosted in our US West region. Users may experience services that are unavailable, stuck restarting, or experiencing slow connectivity.
We are actively investigating this issue. We will provide updates as we learn more.
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