Outage in Railway
Slow attached storage for some users in US West
Resolved MinorIncident Report
Summary AI Generated
Railway experienced degraded attached storage performance in the US West region for approximately 3.7 hours, causing slow services, delayed database queries, sluggish deployments, and intermittent crash loops — with some users reporting their hosted websites becoming completely inaccessible. The root cause was identified and remediated, with latency returning to baseline and write operations resuming at normal levels.
Storage performance in US West has returned to normal. Latency is back to baseline and write operations have resumed at expected levels.
We are continuing to monitor to confirm stability. If you are still experiencing issues, please reach out to support at https://station.railway.com.
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Latest Updates ( sorted recent to last )
MONITORING
about 2 hours ago - at 10/04/2026 06:14AM
Storage performance in US West has returned to normal. Latency is back to baseline and write operations have resumed at expected levels.
We are continuing to monitor to confirm stability. If you are still experiencing issues, please reach out to support at https://station.railway.com.
MONITORING
about 2 hours ago - at 10/04/2026 06:08AM
Storage performance in US West continues to improve. Latency is gradually decreasing as we work through the remaining remediation steps.
We are actively monitoring and will provide another update once we have more to share.
IDENTIFIED
about 4 hours ago - at 10/04/2026 04:50AM
We have identified the cause of the storage performance degradation affecting some users in US West and are actively working to resolve it.
We will continue to provide updates as we make progress.
INVESTIGATING
about 8 hours ago - at 10/04/2026 12:34AM
We are aware of an issue affecting attached storage performance for some users in US West. Users may experience slow services and databases, queries taking longer than expected, deploys that are slow to become healthy, or intermittent crash loops.
We have identified the cause and are actively working to restore normal performance. We will provide updates as we learn more.
Latest Railway outages
Services and databases unavailable for some users in US West - about 16 hours ago
Potential intermittent connectivity issues - 1 day ago
Slow dashboard and auth timeouts - 4 days ago
Domain routing disruption - 4 days ago
API degradation causing slow or stuck deployments - 5 days ago
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