Outage in RaiseDonors
Donor Portal Access
Resolved MajorIncident Report
We are aware of an issue impacting the RaiseDonors Donor Portal and password reset functionality, which is preventing some users from accessing their accounts. Our engineering team is actively investigating the root cause and working to restore full functionality as soon as possible.
Components affected
RaiseDonors Donor PortalNeed to monitor RaiseDonors outages?
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Latest Updates ( sorted recent to last )
3 months ago - at 11/12/2025 07:47PM
Our engineering team identified an issue impacting the RaiseDonors Donor Portal, which prevented some donors from logging in, resetting their passwords, or updating and saving payment methods. A fix has been deployed, and we are actively monitoring.
3 months ago - at 11/11/2025 07:17PM
We are aware of an issue impacting the RaiseDonors Donor Portal and password reset functionality, which is preventing some users from accessing their accounts. Our engineering team is actively investigating the root cause and working to restore full functionality as soon as possible.
Latest RaiseDonors outages
Recurring Gift Sync Delays from Raise to CRM+ - 4 days ago
Processing Delays - 2 months ago
Service Donation Page seems to be down - 3 months ago
Service Donor Portal seems to be down - 3 months ago
Service Admin Dashboard seems to be down - 3 months ago
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