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Outage in Raisely

SMS Two-Factor Authentication (2FA) Failures

Resolved Minor
January 04, 2026 - Started about 2 months ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently investigating an issue preventing a small number of users from authenticating via two-factor authentication. Our team is monitoring the situation closely and will provide updates as soon as service is restored.
Components affected
Raisely Admin Panel

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/05/2026 02:45PM

This incident has been resolved.

MONITORING about 2 months ago - at 01/05/2026 05:02AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 01/05/2026 03:44AM

We are currently investigating an issue preventing a small number of users from authenticating via two-factor authentication. Our team is monitoring the situation closely and will provide updates as soon as service is restored.

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