Outage in Raisely

Issue with Admin Design & Menu Previews

Resolved Minor

February 03, 2026 - Started 19 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue where admin users are unable to view campaign design and menu previews in the Admin panel. Our engineering team is actively working to identify and resolve the issue. We will provide updates as we have more information.

Components affected

Raisely Admin Panel

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Latest Updates ( sorted recent to last )

RESOLVED 19 days ago - at 02/04/2026 02:41AM

The issue affecting Admin design and menu previews has been resolved. Our team has verified the fix, and all preview functionality is now fully restored.

Thank you for your patience while we worked to resolve this.

IDENTIFIED 19 days ago - at 02/04/2026 01:53AM

The root cause has been identified, and our engineering team is currently implementing a fix.

INVESTIGATING 19 days ago - at 02/04/2026 01:37AM

We are currently investigating an issue where admin users are unable to view campaign design and menu previews in the Admin panel. Our engineering team is actively working to identify and resolve the issue.

We will provide updates as we have more information.

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