Outage in RaiseNow
Issue with 3rd party service causing Payments to fail
Resolved Minor
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Outage Details
Components affected
RaiseNow Manager RaiseNow Payment Services RaiseNow Datatrans RaiseNow Ingenico Collect RaiseNow PayPalLatest Updates ( sorted recent to last )
This incident has been resolved.
Our 3rd party service provider has resolved the issue as of around 06:45 CET. Since then, the platform is working again.
Our hosting service provider is currently experiencing an issue with its networking setup.
As a result, you may have seen
- payments on payment.raisenow.com and api.raisenow.com timeout or fail
- search requests to api.raisenow.com timing out
- manage.raisenow.com not loading or showing you an Internal Server Error
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