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Outage in RAM Tracking

Issue with processing events from devices

Resolved Minor
October 14, 2025 - Started 6 months ago - Lasted about 8 hours
Official incident page

Incident Report

We have noticed processing delays on one of our processing instances that may impact a subset of tracking devices. We're investigating the issue thoroughly and hope to have a resolution on this as soon as possible

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/14/2025 07:15PM

After continuous monitoring all day, we can now confirm that processing delays have been resolved as of 19:05 UTC

INVESTIGATING 6 months ago - at 10/14/2025 11:07AM

We have noticed processing delays on one of our processing instances that may impact a subset of tracking devices. We're investigating the issue thoroughly and hope to have a resolution on this as soon as possible

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