Outage in RAM Tracking
There is a problem with the 2G, 3G and 4G network for Aeris which may cause a delay in telemetry data arriving to the platform. This should only impact RAM customers in the USA
Resolved MajorIncident Report
Aeris are aware of the issue and are investigating at this time. There is no action for RAM currently
Components affected
RAM Tracking Mobile Phone NetworksTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 06/08/2026 10:14AM
Aeris resolved the issue on their 2G, 3G and 4G network at 15:50 UTC on Friday5th June
INVESTIGATING
9 days ago - at 06/05/2026 03:32PM
Aeris are aware of the issue and are investigating at this time. There is no action for RAM currently
Latest RAM Tracking outages
RAM Portal, RAM Live and RAM Assist are experiencing issues with the authentication at this time - 3 days ago
RAM Portal, RAM Live and RAM Assist are unavailable at this time due to an ongoing issue with the login flow - 5 days ago
Issue with addresses on new events - 15 days ago
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