Outage in Rapid7
Vulnerability Management - Dashboard and Reporting Degradation
Resolved MinorIncident Report
Summary AI Generated
Rapid7 experienced a ~2-hour degradation affecting Vulnerability Management Exposure Analytics, Command Platform Dashboard/Reporting, and APIv4, with users encountering latency and failed dashboard card loads. The issue was identified and a fix was implemented within approximately 90 minutes of the incident opening. The incident was fully resolved by 13:26 UTC on September 20, 2026.
We are currently investigating an issue affecting Vulnerability Management - Exposure Analytics and Command Platform Dashboard / Reporting Experiences
Customers may experience latency and failure to load dashboard cards, APIv4 is also impacted.
Our engineering teams are actively working to identify the cause and restore normal service.
Updates will be posted here as they become available.
Components affected
Rapid7 User InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/20/2026 01:26PM
This incident has been resolved.
MONITORING
1 day ago - at 09/20/2026 01:22PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 09/20/2026 11:56AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
1 day ago - at 09/20/2026 11:33AM
We are currently investigating an issue affecting Vulnerability Management - Exposure Analytics and Command Platform Dashboard / Reporting Experiences
Customers may experience latency and failure to load dashboard cards, APIv4 is also impacted.
Our engineering teams are actively working to identify the cause and restore normal service.
Updates will be posted here as they become available.
Latest Rapid7 outages
Command Platform Dashboard Degradition - 5 days ago
Rapid7 Customer Portal Degradation - 5 days ago
Exposure Command Degradation - 18 days ago
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