Outage in Raydiant
Raydiant Employee Engagement/Hoopla Services are Unreachable
Resolved MinorIncident Report
We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 04/18/2023 10:16PM
This incident has been resolved.
MONITORING
about 3 years ago - at 04/18/2023 06:49PM
Fix has been deployed successfully, the team is now monitoring.
MONITORING
about 3 years ago - at 04/18/2023 05:02PM
The team is pushing a fix now to remediate the last issues.
MONITORING
about 3 years ago - at 04/17/2023 05:50PM
We are continuing to monitor for any further issues.
MONITORING
about 3 years ago - at 04/17/2023 02:27PM
Some customers are reporting partial outages with some of EX connectors.
IDENTIFIED
about 3 years ago - at 04/17/2023 02:13PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 3 years ago - at 04/17/2023 02:13PM
We are continuing to investigate this issue.
INVESTIGATING
about 3 years ago - at 04/17/2023 02:11PM
A fix is being deployed. Some services have already recovered.
INVESTIGATING
about 3 years ago - at 04/17/2023 06:08AM
We are currently investigating this issue.
Latest Raydiant outages
The Raydiant CX dashboard is experiencing some performance issues. The team is investigating. - almost 2 years ago
Device page not loading - about 2 years ago
Device connectivity metrics in Raydiant dashboard are not showing the latest status. - about 2 years ago
Our authentication partner Auth0 is currently experiencing some degraded performance. - over 2 years ago
There is a disruption in our service. The team is currently investigating. - over 2 years ago
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