Temporary Slowdown in Analytics and Dashboards

This incident has been resolved.

Everything is now operational.

All Onebox operations were fixed. We apologise for any delay in receiving emails.

Dashboard and onebox are now live. We are working on fixing the analytics.

We are now performing an urgent data migration to bring it back online. All dashboards should be up shortly.

We are continuing to investigate this issue.

We want to inform you that we are currently experiencing a slowdown in certain components of ReachInbox. Specifically, the ability to view your Analytics Dashboard, Campaign Dashboard, and OneBox are temporarily impacted.

Please rest assured that campaign emails and warmup emails are functioning as expected and remain unaffected. Your email outreach is continuing without disruption.

Our team is actively working to resolve the issue and restore full functionality to the affected components as quickly as possible. We want to reassure you that no data has been lost during this slowdown, and we are committed to providing updates as progress is made.
We sincerely apologize for any inconvenience this may cause and thank you for your patience and understanding as we address this. If you have any questions or need assistance, our support team is here to help.