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Outage in Reading Eggs

Investigating errors with Readingeggs

Resolved Major
April 24, 2023 - Started about 3 years ago
Official incident page

Incident Report

We are investigating reports of errors completing activities in the Readingeggs student platform.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 04/24/2023 10:36PM

The issue is now resolved.

MONITORING about 3 years ago - at 04/24/2023 08:48PM

A fix has been implemented and we are monitoring
Readingeggs student is available again

IDENTIFIED about 3 years ago - at 04/24/2023 07:27PM

The problem has been identified and a fix being implemented.
Readingeggs student remains unavailable while this is completed.

INVESTIGATING about 3 years ago - at 04/24/2023 06:43PM

We have identified a database issue which is causing problems progressing through activities in Readingeggs student.
While we are resolving this, we will be putting our re-student platform in maintenance mode.

INVESTIGATING about 3 years ago - at 04/24/2023 06:14PM

We are investigating reports of errors completing activities in the Readingeggs student platform.

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