Outage in Readme

Dash and Hubs Down

Resolved Major
August 23, 2022 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We're currently investigating a loss of connectivity to all ReadMe web sites including the dashboard and developer hubs hosted on ReadMe.
Components affected
Readme Admin Dashboard Readme Developer Metrics Readme ReadMe Hubs Readme Heroku
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 08/24/2022 12:57AM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 08/24/2022 12:55AM

Although our upstream provider is still experiencing problems, we have implemented a workaround which has recovered the ReadMe dashboard and the majority of developer hubs hosted with ReadMe. We are continuing to monitor the situation.

IDENTIFIED over 2 years ago - at 08/24/2022 12:08AM

ReadMe web services are still offline; we have determined this is due to a major outage from one of our upstream hosting providers. We are continuing to monitor the situation and are investigating options for restoring service.

INVESTIGATING over 2 years ago - at 08/23/2022 11:27PM

We're currently investigating a loss of connectivity to all ReadMe web sites including the dashboard and developer hubs hosted on ReadMe.

Latest Readme outages

dash.readme.com is currently down - 1 day ago
dash.readme.com is unresponsive - about 1 month ago
Slow API Explorer requests when using 'Try It' - about 2 months ago
Versions not appearing in hub - 4 months ago
Owlbot is unavailable for some users - 7 months ago

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