Outage in Readme

Application Outage

Resolved Major

April 06, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

A configuration change was made around 2:36pm PT that we believe took our main application down. We are in the process of reverting that change.

Components affected

Readme ReadMe Hubs Readme Admin Dashboard Readme Heroku

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 04/06/2023 11:15PM

This incident has been resolved.

MONITORING almost 2 years ago - at 04/06/2023 10:00PM

Our application is back up and our response times are recovering. We're continue to monitor this.

INVESTIGATING almost 2 years ago - at 04/06/2023 09:51PM

This appears to be an upstream provider issue. We are continuing to investigate.

IDENTIFIED almost 2 years ago - at 04/06/2023 09:43PM

A configuration change was made around 2:36pm PT that we believe took our main application down. We are in the process of reverting that change.

Latest Readme outages

Slow performance on ReadMe hubs and dashboard - 2 days ago

Slow performance across hubs - 3 days ago

ReadMe Hubs and Dashboard are down - 4 days ago

We are seeing an increase in 503s and timeouts across our hubs - 23 days ago

dash.readme.com is currently down - 2 months ago

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