Outage in Readme

Widespread outage

Resolved Major
March 26, 2024 - Started 9 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware of a widespread issue that has impacted all of ReadMe's products. We are working with our partners to identify and resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/26/2024 07:48PM

This incident has been resolved.

MONITORING 9 months ago - at 03/26/2024 05:53PM

All metrics related products have returned to operational. We have also fixed the underlying issue blocking new edits from being saved. We will continue to monitor to ensure recovery is maintained.

IDENTIFIED 9 months ago - at 03/26/2024 05:04PM

While the administrative dashboard is reachable, users are presently unable to save edits to existing documents. We are working to recover this and the metrics-related products.

IDENTIFIED 9 months ago - at 03/26/2024 04:51PM

Documentation hubs have recovered and we will monitor recovery. The Developer Metrics API, dashboard metrics, and "Recent Requests" in documentation API reference pages are still unavailable. We will continue to update as we have more information

IDENTIFIED 9 months ago - at 03/26/2024 04:39PM

We are beginning to see recovery on administrative dashboards, while our documentation hubs continue to experience very high latency. We are working with our partners to remedy this situation. We will provide an update as soon as we have more information.

INVESTIGATING 9 months ago - at 03/26/2024 04:13PM

We are aware of a widespread issue that has impacted all of ReadMe's products. We are working with our partners to identify and resolve this issue.

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