Outage in Readme

Guides sections are missing contents

Resolved Major
July 18, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have discovered than some customer's guides sections are missing contents - we are investigating the root cause of this now, as well as fixing affected projects on an individual basis. Please email support@readme.io if you are affected.
Components affected
Readme ReadMe Hubs
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/18/2025 10:15AM

We have solved the underlying issue now and all sites should be functioning as expected. This outage was due to a misconfigured caching server which has now been fixed. Most sites stayed up throughout, it was only sites that were updated in the past couple of hours that were affected. Contact us should you have any further questions.

INVESTIGATING 2 days ago - at 07/18/2025 09:15AM

We have discovered than some customer's guides sections are missing contents - we are investigating the root cause of this now, as well as fixing affected projects on an individual basis. Please email support@readme.io if you are affected.

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