Outage in Real World Technology Solutions

Infrastructure Failure - syd02 data centre

Resolved Minor

November 27, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

Our engineers are investigating a fault condition in our syd02 data centre affecting several services.

Components affected

Real World Technology Solutions Virtual Machine Hosting Real World Technology Solutions Private WAN (MPLS VPN) Real World Technology Solutions Managed VPN

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 11/27/2025 09:17AM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 11/27/2025 06:29AM

We have implemented a rolling restart of the affecting infrastructure and restored connectivity. We are now investigating issues relating to individual services.

IDENTIFIED about 2 months ago - at 11/27/2025 06:12AM

We are investigating a storage fabric interruption in the syd02 data centre that is impacting some services, and service dependencies. Engineers are performing a rolling restart of affected components.

IDENTIFIED about 2 months ago - at 11/27/2025 05:53AM

Our engineers are investigating a fault condition in our syd02 data centre affecting several services.

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