Outage in Real World Technology Solutions

Infrastructure Failure - syd02 data centre

Resolved Minor
November 27, 2025 - Started 20 days ago - Lasted about 4 hours
Official incident page

Incident Report

Our engineers are investigating a fault condition in our syd02 data centre affecting several services.

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 11/27/2025 09:17AM

This incident has been resolved.

IDENTIFIED 20 days ago - at 11/27/2025 06:29AM

We have implemented a rolling restart of the affecting infrastructure and restored connectivity. We are now investigating issues relating to individual services.

IDENTIFIED 20 days ago - at 11/27/2025 06:12AM

We are investigating a storage fabric interruption in the syd02 data centre that is impacting some services, and service dependencies. Engineers are performing a rolling restart of affected components.

IDENTIFIED 20 days ago - at 11/27/2025 05:53AM

Our engineers are investigating a fault condition in our syd02 data centre affecting several services.

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