Outage in Recharge

Degraded Admin Accessibility

Resolved Minor
December 17, 2025 - Started about 17 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently seeing degraded admin accessibility in the merchant portal and are investigating.
Components affected
Recharge Merchant Portal

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 12/17/2025 06:24PM

This incident has been resolved.

MONITORING about 16 hours ago - at 12/17/2025 06:06PM

A fix has been implemented, and we are seeing full recovery.

INVESTIGATING about 16 hours ago - at 12/17/2025 05:36PM

We are starting to see some recovery and are continuing to work to get fully resolved.

INVESTIGATING about 16 hours ago - at 12/17/2025 05:35PM

We are starting to see resolution and are continuing to investigate.

INVESTIGATING about 17 hours ago - at 12/17/2025 05:21PM

We are currently seeing degraded admin accessibility in the merchant portal and are investigating.

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