Outage in Reclaim

Reclaim web app not loading for some users

Resolved Minor
August 22, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

The Reclaim webapp may be loading slowly or not loading at all for some customers. The Reclaim scheduler and calendar sync appears to be potentially impacted as well, causing it to be running behind schedule. We are investigating the issue.
Components affected
Reclaim Slack Integration Reclaim Web Interface Reclaim Scheduler Reclaim Calendar Sync

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/22/2023 10:38AM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 08/22/2023 09:16AM

The Reclaim webapp may be loading slowly or not loading at all for some customers. The Reclaim scheduler and calendar sync appears to be potentially impacted as well, causing it to be running behind schedule. We are investigating the issue.

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