Outage in Reclaim

Webapp slow to load

Resolved Minor
August 23, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of an issue where the Reclaim web app is slow to load and/or timing out. Other background services are impacted as well, but to a lesser degree. We are working on a resolution.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/23/2023 09:04AM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 08/23/2023 08:02AM

The problem appears to be related to our ClickUp integration. While we continue to investigate and resolve the issue, we have scaled our frontend capacity, which should smooth out the overall experience. We will continue to provide updates as we have them.

INVESTIGATING over 1 year ago - at 08/23/2023 07:48AM

We are aware of an issue where the Reclaim web app is slow to load and/or timing out. Other background services are impacted as well, but to a lesser degree. We are working on a resolution.

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