Outage in Reclaim
Reclaim web app intermittently unavailable
Resolved Major
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Outage Details
Components affected
Reclaim Web InterfaceLatest Updates ( sorted recent to last )
This incident has been resolved.
The Reclaim web app appears to have stabilized due to the recent deployments/fixes; we are continuing to closely monitor for any lingering performance issues.
We have deployed a number of fixes and are closely monitoring performance of the web app.
An influx of traffic from a 3rd party (ClickUp) appears to be putting excessive load on our platform. We have temporarily blocked the traffic to relieve the pressure and things seem to be improved. We are now exploring ways to re-activate the 3rd party so that full functionality is restored.
We are aware of issues with the Reclaim web app being unavailable or slow for some users. We are investigating the issue and will provide an update soon.
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