Outage in Reclaim

Intermittent access issues affecting Reclaim

Resolved Major

November 18, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

We have determined that this is related to an issue with one of our external partners. We are awaiting updates on their end and will update here once this is resolved.

Components affected

Reclaim Web Interface

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/18/2025 06:01PM

Cloudflare is reporting all issues have been resolved (https://www.cloudflarestatus.com/) so we are closing this incident, but will continue to monitor as needed.

MONITORING 3 months ago - at 11/18/2025 04:41PM

Reclaim may be available via https://app.reclaim.ai without issue.

This incident is due to an issue with our upstream provider Cloudflare, impacting much of the internet. Cloudflare is now reporting that services are coming back online and we are monitoring. Track directly at https://www.cloudflarestatus.com/

INVESTIGATING 3 months ago - at 11/18/2025 04:07PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/18/2025 02:00PM

We have determined that this is related to an issue with one of our external partners. We are awaiting updates on their end and will update here once this is resolved.

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