Outage in Recruitee
Delayed email delivery to Gmail recipients
Resolved MinorIncident Report
Summary AI Generated
Recruitee experienced delayed email delivery to Gmail and Google Workspace addresses for 19.6 hours due to a configuration update that triggered Gmail's rate limiting. The issue affected only Gmail recipients while other email providers (Outlook, custom domains) continued to receive emails normally. The incident was resolved by working with the email provider to restore delivery performance and rebuild sender reputation, with emails continuing to retry automatically during the outage.
We are investigating delayed emails sent to Gmail and Google Workspace addresses. Other recipients (Outlook, custom domains, etc.) are not affected. We'll share an update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/20/2026 10:40AM
This incident has been resolved.
IDENTIFIED
6 days ago - at 05/19/2026 03:28PM
We identified an issue affecting email delivery to some Gmail recipients. A recent update to our email sending configuration resulted in temporary rate limiting by Gmail for messages sent from our domain. We are actively working with our email provider to restore normal delivery performance and gradually rebuild sender reputation.
Emails are continuing to retry automatically, and while some messages may experience delays, most are expected to be delivered successfully.
INVESTIGATING
6 days ago - at 05/19/2026 03:04PM
We are investigating delayed emails sent to Gmail and Google Workspace addresses. Other recipients (Outlook, custom domains, etc.) are not affected. We'll share an update as soon as we have more information.
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