Outage in Recruiterbox

Slow Loading

Resolved Minor

December 18, 2023 - Started about 2 years ago - Lasted 4 days
Official incident page

Incident Report

We are currently investigating an issue resulting in widespread slow loading of Trakstar Hire.

Components affected

Recruiterbox Application

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 12/22/2023 01:52PM

This incident has been resolved.

MONITORING about 2 years ago - at 12/20/2023 01:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 12/18/2023 08:07PM

We have been working on a variety of fixes to increase the application speed. While we continue working on this you may see slow load times throughout the application. As we have a fix in place, we'll update here!

MONITORING about 2 years ago - at 12/18/2023 06:13PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 12/18/2023 06:07PM

We have identified a potential cause and are working on a fix.

INVESTIGATING about 2 years ago - at 12/18/2023 05:33PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 12/18/2023 04:05PM

We are currently investigating an issue resulting in widespread slow loading of Trakstar Hire.

Latest Recruiterbox outages

Issue with sending Offer Letters, the Job Widget, and sending Excel reports - 12 months ago

Known Issue: Video Questionnaires Processing Delay - about 1 year ago

Trakstar Hire delays 06/21/24 7:12pm EST - over 1 year ago

System Outage - over 1 year ago

System Outage - almost 2 years ago

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