Outage in Red Hat 3scale
cert-api.access.redhat.com outage
Resolved MajorIncident Report
We are currently investigating an issue where certificate-based requests to cert-api.access.redhat.com are returning HTTP 500 errors due to a gateway configuration mismatch. This is impacting Red Hat Lightspeed registrations and data uploads for both direct and Satellite-connected hosts.
Components affected
Red Hat 3scale Red Hat Lightspeed - Advisor Red Hat 3scale Red Hat Lightspeed - Compliance Red Hat 3scale Red Hat Lightspeed - Malware Detection Red Hat 3scale Red Hat Lightspeed - Patch Red Hat 3scale Red Hat Lightspeed - Remediations Red Hat 3scale Red Hat Lightspeed - Resource Optimization Red Hat 3scale Red Hat Lightspeed - Vulnerability Red Hat 3scale InventoryTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/05/2026 03:33PM
This incident has been resolved.
MONITORING
4 days ago - at 05/05/2026 01:55PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 05/05/2026 12:28PM
We are currently investigating an issue where certificate-based requests to cert-api.access.redhat.com are returning HTTP 500 errors due to a gateway configuration mismatch. This is impacting Red Hat Lightspeed registrations and data uploads for both direct and Satellite-connected hosts.
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