Outage in Red Hat

Partial Download Outage For New Subscriptions

Resolved Minor
March 02, 2023 - Started over 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing an issue with our entitlement platform that is preventing a small number of customer from downloading updates from new or recently renewed subscriptions. We are currently investigating possible fixes.
Components affected
Red Hat Downloads Red Hat Subscription Management Frontend Red Hat Subscription Management API
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/02/2023 11:08PM

This incident has been resolved.

MONITORING over 2 years ago - at 03/02/2023 08:55PM

We have released a fix and are monitoring the service.

INVESTIGATING over 2 years ago - at 03/02/2023 06:42PM

We are experiencing an issue with our entitlement platform that is preventing a small number of customer from downloading updates from new or recently renewed subscriptions. We are currently investigating possible fixes.

INVESTIGATING over 2 years ago - at 03/02/2023 06:41PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 03/02/2023 06:39PM

We are experiencing an issue with our entitlement platform that is preventing a small number of customer from downloading updates from new or recently renewed subscriptions. We are currently investigating possible fixes.

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