Outage in Red Hat

Partial Download Outage For New Subscriptions

Resolved Minor
March 02, 2023 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing an issue with our entitlement platform that is preventing a small number of customer from downloading updates from new or recently renewed subscriptions. We are currently investigating possible fixes.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/02/2023 11:08PM

This incident has been resolved.

MONITORING almost 2 years ago - at 03/02/2023 08:55PM

We have released a fix and are monitoring the service.

INVESTIGATING almost 2 years ago - at 03/02/2023 06:42PM

We are experiencing an issue with our entitlement platform that is preventing a small number of customer from downloading updates from new or recently renewed subscriptions. We are currently investigating possible fixes.

INVESTIGATING almost 2 years ago - at 03/02/2023 06:41PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 03/02/2023 06:39PM

We are experiencing an issue with our entitlement platform that is preventing a small number of customer from downloading updates from new or recently renewed subscriptions. We are currently investigating possible fixes.

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