Outage in Red Hat

ROSA installations are degraded

Resolved Major
July 22, 2025 - Started 3 months ago - Lasted about 7 hours
Official incident page

Incident Report

ROSA HCP cluster installations are delayed due to an ongoing outage in Let's Encrypt. Installation logs will show "The certificate request has failed to complete and will be retried". Red Hat is actively investigating the issue.
Components affected
Red Hat cloud.redhat.com

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/22/2025 07:53AM

This incident has been resolved.

INVESTIGATING 3 months ago - at 07/22/2025 02:50AM

Let's Encrypt is slowly resuming certificate issuance. Cluster installations that were delayed will proceed.
Red Hat will continue to monitor in case of further disruptions.

INVESTIGATING 3 months ago - at 07/22/2025 01:38AM

This incident affects both ROSA classic and ROSA HCP installations.

INVESTIGATING 3 months ago - at 07/22/2025 01:09AM

ROSA HCP cluster installations are delayed due to an ongoing outage in Let's Encrypt.
Installation logs will show "The certificate request has failed to complete and will be retried".
Red Hat is actively investigating the issue.

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