Outage in Red Hat
Subscription threshold exceeded notifications for non-Pay as you go products are showing misleading values
Minor
April 03, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
Backend service responsible of checking over usage condition is processing the wring data for non-PAYGO products. This is leading to unexpected subscription threshold exceeded notifications with misleading values.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 hours ago - at 04/03/2026 02:34PM
We want customers to know that the notifications capability within Subscription Watch is currently turned off due to over usage notifications being sent out in error.
Jira issue is https://redhat.atlassian.net/browse/SWATCH-4870
IDENTIFIED
about 2 hours ago - at 04/03/2026 02:04PM
Backend service responsible of checking over usage condition is processing the wring data for non-PAYGO products. This is leading to unexpected subscription threshold exceeded notifications with misleading values.
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