Outage in Red Hat
Red Hat Connect Major Outage - Investigating
Resolved MajorIncident Report
Summary AI Generated
A major outage lasting 23 minutes affected the Red Hat Partner Connect portal, specifically the Container Factory Partner Certification Workflow. The root cause was a certificate update by Hydra that broke compatibility with the partner portal's application configuration. The issue was resolved by updating the application's certificate configuration to align with Hydra's changes.
We are currently experiencing an outage affecting the Red Hat Partner Connect. Our teams are actively investigating the issue and working to restore full functionality as soon as possible. We apologize for any inconvenience and appreciate your patience. Updates will be provided as more information becomes available.
Components affected
Red Hat Container Factory - Partner Certification WorkflowTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/25/2026 05:22AM
Issue has resolved Hydra has updated the certificates which caused our outage in the partner portal. we have updated the certificates configs in our application in alignment to it.
INVESTIGATING
10 days ago - at 09/25/2026 05:02AM
We are currently investigating this issue.
IDENTIFIED
10 days ago - at 09/25/2026 05:01AM
We are currently experiencing an outage affecting the Red Hat Partner Connect. Our teams are actively investigating the issue and working to restore full functionality as soon as possible. We apologize for any inconvenience and appreciate your patience. Updates will be provided as more information becomes available.
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