Outage in redirect.pizza

SSL resolve issues

Resolved Major
December 18, 2024 - Started 3 days ago - Lasted about 12 hours

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Outage Details

We're expecting issues with resolving SSL certificates for redirects. We have identified the root cause and are working on a fix. Update: we continue to work on a permanent solution. Update 2: Traffic has semi-stabilized. We're still working on a permanent solution. Update 3: Due to an external provider issue we are forced to migrate specific configuration files. We are currently in the process of doing so and are on the 85% mark. SSL traffic is served but at a reduced capacity. Update 4: We've successfully migrated our configuration store and are monitoring results. Higher latencies are still expected while we introduce more nodes back to the mix. Update 5: Platform has fully stabilized. We continue to work to enable more nodes again in the network. A postmortem of this incident will be provided after it's completely resolved.

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