Outage in Redis

Redis Cloud - Provisioning and Updating of Subscriptions Impacted

Resolved Minor
January 19, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing an issue which may affect the provisioning of new subscriptions and the updating of existing subscriptions. As a result, users may observe their clusters appearing under maintenance. However, there is no impact to database functionality, and all existing clusters are operating as expected. Our engineering team is actively investigating the issue and working to resolve it as soon as possible. We will provide further updates as progress is made.
Components affected
Redis Admin Console
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/19/2025 02:03PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 01/19/2025 12:35PM

The issue has been identified and a fix is being implemented.

MONITORING about 1 month ago - at 01/19/2025 09:39AM

We are currently experiencing an issue which may affect the provisioning of new subscriptions and the updating of existing subscriptions. As a result, users may observe their clusters appearing under maintenance. However, there is no impact to database functionality, and all existing clusters are operating as expected.

Our engineering team is actively investigating the issue and working to resolve it as soon as possible. We will provide further updates as progress is made.

Latest Redis outages

Network Issues - about 23 hours ago
Instance failure - 3 days ago
Instance Failure - 3 days ago
Urgent maintenance - 4 days ago
Instance failure - 7 days ago

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