Outage in Redis
Clusters – Instance Failure
Resolved Minor
May 10, 2026 - Started 20 days ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
Redis experienced an instance failure that affected resources with the endpoint pattern "c240" for 4.9 hours. The service team investigated the issue, identified the root cause, and implemented resolution steps. The incident was resolved with continued monitoring to ensure system stability.
{"note"=>"We are experiencing an instance failure. This may affect resources that have the following pattern in their endpoint: c240"}
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Latest Updates ( sorted recent to last )
UPDATE
20 days ago - at 05/10/2026 03:41PM
{"note"=>"The incident has been resolved. We will continue to monitor system performance to ensure ongoing stability. If you continue to experience any issues, please contact our support team for assistance."}
UPDATE
20 days ago - at 05/10/2026 02:44PM
{"note"=>"We have identified the issue and are currently working on the resolution steps. Thank you for your patience."}
UPDATE
20 days ago - at 05/10/2026 01:27PM
{"note"=>"Our teams are still working on the instance failure issue in order to restore the service. Thank you for your patience.\n"}
UPDATE
20 days ago - at 05/10/2026 11:47AM
{"note"=>"Our teams continue to investigate the instance failure issue in order to resolve it. We will continue to update as we progress. Thank you for your continued patience."}
UPDATE
20 days ago - at 05/10/2026 11:02AM
{"note"=>"We are experiencing an instance failure. This may affect resources that have the following pattern in their endpoint: c240\r\n"}
UPDATE
20 days ago - at 05/10/2026 10:54AM
{"note"=>"We are experiencing an instance failure. This may affect resources that have the following pattern in their endpoint: c240"}
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