VoIP Positioning Center (VPC) Incident Notice ? TT 885903

This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing No further impact on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 12/12/25 10:30AM CT with an expected time to resolution of 12/12/25 01:31 PM CT. PSAP configuration causing immediate REINVITE for hold, known issue which causes the VPC to end the call. The issue affected 9 1 1 call delivery to the following PSAPs: FCCID 2804, Overland Park Police Department, Johnson County, KS. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 885903 or your service provider.

This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 12/12/25 10:30AM CT with an expected time to resolution of Unknown. PSAP configuration causing immediate REINVITE for hold, known issue which causes the VPC to end the call. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCCID 2804, Overland Park Police Department, Johnson County, KS. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 885903 or your service provider.