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Outage in RedSky Technologies

VoIP Positioning Center (VPC) Incident Notice (TT 848355)

Resolved Minor
October 15, 2025 - Started 7 months ago - Lasted about 20 hours
Official incident page

Incident Report

This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-10-15 11:24 CST with an expected time to resolution of Unknown. The cause of the outage is an AT&T Outage. The issue is affecting 9 1 1 call delivery to the following PSAPS: FCCID 574, Calaveras County Sheriff, Calaveras County, CA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 848355 or your service provider.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/16/2025 02:55PM

This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-10-15 11:24 CST with an expected time to resolution of 2025-10-15 20:00 CST. The cause of the outage is an AT&T service disruption. . If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 848355 or your service provider.

INVESTIGATING 7 months ago - at 10/15/2025 09:55PM

This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-10-15 11:24 CST with an expected time to resolution of Unknown. The cause of the outage is an AT&T service disruption. The issue is affecting 9 1 1 call delivery to the following PSAPS: FCCID 574, Calaveras County Sheriff, Calaveras County, CA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 848355 or your service provider.

INVESTIGATING 7 months ago - at 10/15/2025 07:23PM

This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-10-15 11:24 CST with an expected time to resolution of Unknown. The cause of the outage is an AT&T Outage. The issue is affecting 9 1 1 call delivery to the following PSAPS: FCCID 574, Calaveras County Sheriff, Calaveras County, CA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 848355 or your service provider.

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