VoIP Positioning Center (VPC) Incident Notification (TT 834239)

This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing on VoIP service, this is a Regional outage. This outage is believed to have begun at 2025-09-25 12:45 CST with an expected time to resolution of . The cause of the outage was AT&T reporting a large scale issue impacting calls in LA and MS, which resulted in the isolation of 9-1-1 Selective Routers. This incident impacted delivery of 9-1-1 calls for all carriers in the impact area. As the Selective Routers were isolated, this is not FCC reportable.. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 834239 or your service provider.

This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2025-09-25 12:45 CST with an expected time to resolution of Currently unknown. The cause of the outage is currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: Lafayette Parish Communication District [FCCID 3089] Lafayette County, LA; Caddo Parish Communications District [FCCID 3058] Caddo County, LA; St Tammany Parish Sheriffs Office [FCCID 8024] St. Tammany County, LA; Beauregard Parish Communications District [FCCID 3053] Beauregard County, LA; Monroe County 9-1-1 [FCCID 4054] Monroe County, MS; Ouachita Parish 9-1-1 Communications District [FCCID 3104] Ouachita County, LA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 834239 or your service provider.

This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2025-09-25 12:45 CST with an expected time to resolution of Currently unknown. The cause of the outage is currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: Lafayette Parish Communication District [FCCID 3089] Lafayette County, LA; Caddo Parish Communications District [FCCID 3058] Caddo County, LA; St Tammany Parish Sheriffs Office [FCCID 8024] St. Tammany County, LA; Beauregard Parish Communications District [FCCID 3053] Beauregard County, LA; Monroe County 9-1-1 [FCCID 4054] Monroe County, MS; Ouachita Parish 9-1-1 Communications District [FCCID 3104] Ouachita County, LA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 834239 or your service provider.

This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2025-09-25 12:45 CST with an expected time to resolution of Currently unknown. The cause of the outage is currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCCID 4082 Rankin County Sheriffs Office, Rankin County, MS; FCCID 3048 Avoyelles Parish Communications, Avoyelles County, LA; FCCID 3060 Calcaseiu Parish Communications, Calcasieu County, LA; FCCID 3135 Terrebonne Parish Communications, Terrebonne County, LA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 834239 or your service provider.