VoIP Positioning Center (VPC) Incident Notification (TT 832692)

This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing no further issues. on VoIP service, this is a Regional outage. This outage is believed to have begun at 2025-09-23 14:52 CST with an expected time to resolution of 2025-09-23 15:50 CST. The cause of the outage is currently unknown and being investigated. The issue affected 9 1 1 call delivery to the following PSAPs: FCCID 661, Colusa County Sheriff, Colusa County, CA; FCCID 814, Marysville Police Department, Yuba County, CA; FCCID 1056, Yuba County Sheriffs Department, Yuba County, CA; FCCID 993, Sutter County Sheriff Yuba City, Sutter County, CA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 832692 or your service provider.

This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls were being delivered to the PSAP's 10 digit 24 by 7 emergency line. Network operations report outage has been repaired, and all calls should be routing and working normally on VoIP service, this is a Regional outage. This outage is believed to have begun at 2025-09-23 14:52 CST with an expected time to resolution of Currently unknown. The cause of the outage is currently unknown. The issue was affecting 9 1 1 call delivery to the following PSAPs: FCCID 661, Colusa County Sheriff, Colusa County, CA; FCCID 814, Marysville Police Department, Yuba County, CA; FCCID 1056, Yuba County Sheriffs Department, Yuba County, CA; FCCID 993, Sutter County Sheriff Yuba City, Sutter County, CA. Actual time of restoration and call completions are pending confirmation from the vendor. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 832692 or your service provider.

This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2025-09-23 14:52 CST with an expected time to resolution of Currently unknown. The cause of the outage is currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCCID 661, Colusa County Sheriff, Colusa County, CA; FCCID 814, Marysville Police Department, Yuba County, CA; FCCID 1056, Yuba County Sheriffs Department, Yuba County, CA; FCCID 993, Sutter County Sheriff Yuba City, Sutter County, CA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 832692 or your service provider.