Outage in RedSky Technologies
VoIP Positioning Center (VPC) Incident Notice (TT 1028399)
Resolved MinorIncident Report
This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 7/11/26 at 11:23am Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 2095, Southern Idaho Regional Communications Center SIRCOM, Jerome, ID.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 07/12/2026 08:00PM
This is an Update notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally for the affected PSAP. Start time: 7/11/26 at 11:23am Central Time. Resolved time: 7/12/26 - 4:42am Central Time. Cause: Higher Level Fiber Cut. Affected PSAPs: FCCID 2095, Southern Idaho Regional Communications Center SIRCOM, Jerome, ID.
IDENTIFIED
13 days ago - at 07/12/2026 03:11AM
This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 7/11/26 at 11:23am Central Time. Estimated time to resolution: Currently unknown. Cause: Higher Level Fiber Cut. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 2095, Southern Idaho Regional Communications Center SIRCOM, Jerome, ID.
INVESTIGATING
13 days ago - at 07/12/2026 02:23AM
This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 7/11/26 at 11:23am Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown, Carriers are working to isolate cause. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 2095, Southern Idaho Regional Communications Center SIRCOM, Jerome, ID.
INVESTIGATING
13 days ago - at 07/12/2026 12:52AM
This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 7/11/26 at 11:23am Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 2095, Southern Idaho Regional Communications Center SIRCOM, Jerome, ID.
Latest RedSky Technologies outages
Imports currently experiencing issues - 12 days ago
Emergency Relay Center Outage Alert - about 1 month ago
VoIP Positioning Center (VPC) Incident Notice (TT 1014800/1014802) - about 1 month ago
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