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Outage in RedSky Technologies

License Limit Display Issue

Resolved Minor
September 04, 2026 - Started 19 days ago - Lasted 5 days
Official incident page

Incident Report

We are currently investigating the error message in the portal for some customers stating the organization is approaching or over the license limit. These should not be showing in the RedSky portal as it is not licensed and we should have this resolved shortly. This error is display only and users and locations are able to be added as normal.

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 09/09/2026 10:49PM

This has been resolved

MONITORING 14 days ago - at 09/09/2026 09:43PM

We will be implementing a fix tonight for the display issue.

INVESTIGATING 19 days ago - at 09/04/2026 03:38PM

We are currently investigating the error message in the portal for some customers stating the organization is approaching or over the license limit. These should not be showing in the RedSky portal as it is not licensed and we should have this resolved shortly.

This error is display only and users and locations are able to be added as normal.

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