Outage in Reducto
Degraded performance on ocr_system = legacy
Resolved Minor
June 09, 2026 - Started 12 days ago
- Lasted about 2 hours
Incident Report
Requests that set ocr_system = legacy in the v3 config, or ocr_system = highres in the v2 config are experiencing increased latency / transient errors
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Latest Updates ( sorted recent to last )
MONITORING
12 days ago - at 06/09/2026 10:33PM
Latency back to normal for legacy ocr service, monitoring
INVESTIGATING
12 days ago - at 06/09/2026 10:10PM
Requests that set ocr_system = legacy in the v3 config, or ocr_system = highres in the v2 config are experiencing increased latency / transient errors
Latest Reducto outages
Investing elevated failure rate - 18 days ago
Degraded Split and Extract Endpoints - about 1 month ago
Investigating degraded performance on Reducto's API - about 1 month ago
Investigating Elevated Error Rates - about 2 months ago
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