Outage in Reepay

Acquirer Nets is experiencing problems

Resolved Major
August 28, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

The acquirer Nets is currently experiencing problems. We are seeing an elevated number of processing errors towards Nets. The problem affects card sign-ups and payments for merchant accounts using Nets as acquirer.
Components affected
Reepay Nets
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/28/2024 10:24PM

Nets made a release at 22:45 CEST which introduced problems because of missing mandatory data in their responses. Nets made a rollback at 00:13 which resolved the issue.

MONITORING 4 months ago - at 08/28/2024 09:16PM

The acquirer Nets is currently experiencing problems. We are seeing an elevated number of processing errors towards Nets. The problem affects card sign-ups and payments for merchant accounts using Nets as acquirer.

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