Outage in Reepay
Mastercard Secure Card on File is experiencing problems
Resolved MajorIncident Report
We are currently seeing timeout and processing errors in our communication with Mastercard. This affects new sign-ups and card-on-file transactions using Mastercard cards.
Merchants may see failed or delayed authorizations, and cardholders may be unable to complete card registration. Other card schemes are unaffected.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 09/03/2026 05:48PM
Mastercard has resolved the issue. We have been in ongoing contact with them throughout, but no root cause has been provided. We will continue to pursue an explanation.
INVESTIGATING
6 days ago - at 09/03/2026 03:03PM
We are currently seeing timeout and processing errors in our communication with Mastercard. This affects new sign-ups and card-on-file transactions using Mastercard cards.
Merchants may see failed or delayed authorizations, and cardholders may be unable to complete card registration. Other card schemes are unaffected.
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