Outage in Renaissance Learning
Items in Draft Item Bank Assessments Not Displaying Answer Choices
Resolved MinorIncident Report
Summary AI Generated
A software change caused items in unpublished Item Bank assessments to display using earlier saved versions, resulting in question stems appearing without answer choices for many items. The issue affected the DnA component for 22.6 hours until the problematic change was reverted and item versions were restored. Items created between 6:30 AM and 10:00 AM EDT during the incident required re-authoring as their most recent versions could not be recovered.
We are currently investigating this issue.
Components affected
Renaissance Learning DnATrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 03/26/2026 12:15PM
This incident has been resolved.
MONITORING
27 days ago - at 03/25/2026 05:22PM
Overnight, Renaissance released a change that unexpectedly caused an issue affecting unpublished Item Bank assessments in DnA. As a result, some items were displayed using an earlier saved version rather than the most recent one. In many cases, this meant the question stem appeared without its answer choices.
We’ve identified and reverted the change that introduced this issue and have restored the latest versions of all items authored prior to today.
Unfortunately, for items authored between 6:30 AM and 10:00 AM EDT today, we’re unable to restore the most recent version. Items created during this window will need to be reauthored or edited.
We sincerely apologize for the inconvenience this caused and appreciate your understanding. If you have questions or need assistance, our Customer Support team is here to help.
MONITORING
27 days ago - at 03/25/2026 05:01PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
27 days ago - at 03/25/2026 03:46PM
We are continuing to investigate this issue.
INVESTIGATING
27 days ago - at 03/25/2026 01:43PM
We are currently investigating this issue.
Latest Renaissance Learning outages
AWS outage affecting Renaissance programs - 6 months ago
DnA - Item Bank Not Loading - 6 months ago
Ren Next for Leaders receiving 500 error message upon login - 6 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
