Important Update About Canvas Integration

After thorough assessment, we are beginning the process of restoring Canvas integration with Renaissance products this week. Each Renaissance product may have a slightly different timeline for re-enablement, but the restoration process is now underway.

Once integration is restored by product, districts can choose to reset and restore their Canvas connections. Districts can expect additional communications from us throughout the week as we move forward with specific instructions and support resources for their applicable Renaissance products.

Thank you for your patience and partnership as we worked to ensure the continued security and reliability our customers expect from Renaissance.

Update: We continue to actively monitor the situation related to the Canvas incident and maintain ongoing review of available information and developments. As a precautionary measure, the Canvas integration with Renaissance products remains disabled at this time. Our current position has not changed, and we will continue to evaluate the situation before determining when reconnection is appropriate. We will provide weekly updates and communicate sooner if there are any significant changes. Thank you for your patience and partnership as we continue working to maintain the security and reliability our customers expect from Renaissance.

Update: We continue to monitor the situation related to the Canvas incident. As a precautionary measure, the Canvas integration with Renaissance products remains disabled. We have made the decision to keep this integration disabled until our assessment of the situation changes. We will provide regular weekly updates and communicate sooner if the situation changes. Thank you for your patience as we work to maintain the security you expect from Renaissance.

Recently, Instructure issued a notice regarding a potential security risk, and we took precautionary steps to reset the integration with Renaissance products. After continued monitoring of the situation, we have made the decision to turn off the Canvas integration to any Renaissance products indefinitely. While Instructure has not indicated any impact to Renaissance systems or customer data, we are taking this step out of an abundance of caution to minimize any potential risk to our customers.

We will keep the integration disabled until our assessment of the situation changes. Our priority remains safeguarding your data and maintaining the reliability you expect from Renaissance.

While the integration is unavailable users will not be able to access Renaissance products through the Canvas integration and data cannot be shared back to Canvas. We understand this may cause inconvenience to your teams. We will continue to closely monitor the situation and will provide updates as soon as we believe that we are able to safely restore the integration.

If you have any questions or need support during this time, please do not hesitate to reach out to our Customer Support team for assistance.