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Outage in Renaissance Learning

Important Update About Canvas Integration

Minor
May 07, 2026 - Started 1 day ago
Official incident page

Incident Report

Recently, Instructure issued a notice regarding a potential security risk, and we took precautionary steps to reset the integration with Renaissance products. After continued monitoring of the situation, we have made the decision to turn off the Canvas integration to any Renaissance products indefinitely. While Instructure has not indicated any impact to Renaissance systems or customer data, we are taking this step out of an abundance of caution to minimize any potential risk to our customers. We will keep the integration disabled until our assessment of the situation changes. Our priority remains safeguarding your data and maintaining the reliability you expect from Renaissance. While the integration is unavailable users will not be able to access Renaissance products through the Canvas integration and data cannot be shared back to Canvas. We understand this may cause inconvenience to your teams. We will continue to closely monitor the situation and will provide updates as soon as we believe that we are able to safely restore the integration. If you have any questions or need support during this time, please do not hesitate to reach out to our Customer Support team for assistance.

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MONITORING 1 day ago - at 05/08/2026 01:45AM

Recently, Instructure issued a notice regarding a potential security risk, and we took precautionary steps to reset the integration with Renaissance products. After continued monitoring of the situation, we have made the decision to turn off the Canvas integration to any Renaissance products indefinitely. While Instructure has not indicated any impact to Renaissance systems or customer data, we are taking this step out of an abundance of caution to minimize any potential risk to our customers.

We will keep the integration disabled until our assessment of the situation changes. Our priority remains safeguarding your data and maintaining the reliability you expect from Renaissance.

While the integration is unavailable users will not be able to access Renaissance products through the Canvas integration and data cannot be shared back to Canvas. We understand this may cause inconvenience to your teams. We will continue to closely monitor the situation and will provide updates as soon as we believe that we are able to safely restore the integration.

If you have any questions or need support during this time, please do not hesitate to reach out to our Customer Support team for assistance.

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