Outage in Render

Some Cron Jobs and Deploys are failing in the Oregon region

Resolved Minor
April 11, 2022 - Started almost 4 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Render Cron Jobs Render Builds and Deploys Render Dashboard Render Databases

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Latest Updates ( sorted recent to last )
MONITORING almost 4 years ago - at 04/11/2022 06:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 4 years ago - at 04/11/2022 05:39PM

Builds and deploys are currently failing in all regions. We are continuing to work with our cloud provider to mitigate the issue.

IDENTIFIED almost 4 years ago - at 04/11/2022 04:32PM

We have identified that this is an issue with our underlying cloud provider. We are working with them to resolve it.

INVESTIGATING almost 4 years ago - at 04/11/2022 04:04PM

Connections to databases using the external connection string are failing for some databases in the Oregon region.

INVESTIGATING almost 4 years ago - at 04/11/2022 03:56PM

We are observing high latency when using the Render dashboard. The creation and deletion of some services are failing in the Oregon region. We are continuing to investigate the issue.

INVESTIGATING almost 4 years ago - at 04/11/2022 03:34PM

We are continuing to investigate this issue.

INVESTIGATING almost 4 years ago - at 04/11/2022 03:28PM

We are currently investigating this issue.

Latest Render outages

Some application and build logs are missing on the dashboard - 4 days ago
Deploy delays in Oregon - 8 days ago
Deploy delays in Virginia - about 1 month ago
Elevated Latency for Requests to Web Services and Static Sites in Frankfurt - about 1 month ago
Services not accessible - about 1 month ago

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